Privacy and Cookies

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Privacy and Cookies

Privacy and cookie policy

This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this Privacy Policy carefully before you use the website (the “Site”).

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Limited (“we” or “us”), a company registered in England and Wales with company number 6011794 and having its registered office at Wagstaffs Chartered Accountants, Richmond House, Walkern Road, Stevenage, Herts SG1 3QP. We are registered as a data controller with the Information Commissioner.

It is very important to us that you should be able to use and enjoy the Site without your privacy being compromised in any way. Please read the following to understand how your personal information will be treated. Please note that this policy may change from time to time as the Site develops so please check back regularly. However, we will not reduce your rights under this Privacy Policy without your explicit consent. Any changes we make to this Privacy Policy will be posted on this Site and, if the changes are significant, we will provide a more prominent notice (including, but not limited to, an email notification of changes to this Privacy Policy).

Please remember that whenever you voluntarily disclose personal information online - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your passwords. Please be careful and responsible when you're online.

Information we may collect from you

We may collect and process the following data about you:

* Information that you provide by filling in forms on the Site. This includes information provided when creating an account, subscribing to one of our Subscription Services or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our site.

* If you contact us, we may keep a record of that correspondence.

* Information that you provide when completing surveys that we use for research purposes, although you do not have to respond to them.

* Details of transactions you carry out through our Site and of the fulfilment of your orders.

* Details of your visits to our Site including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access.

* Uses made of the information

We use information held about you in the following ways:

* To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

* To carry out our obligations arising from any contracts entered into between you and us.

* To assess the technical performance of our systems and to enhance service levels.

* To allow you to participate in interactive features on our Site or as part of any service we provide, including, but not limited to, the Subscription Services, when you choose to do so.

* To display advertising on our Site.

* To notify you about changes to our Site or our services.

* We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you, and we or they may contact you about these by [post or telephone].

* If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

Other than as above, we will not disclose information which could be used to personally identify you. However, we may provide aggregated information about our users to third parties this may include information about your computer, including, where available, your IP address, operating system and browser type, traffics patterns and other information relating to our Site or information which may assist advertisers for example, we may inform advertisers that 500 men aged under 30 have clicked on their advertisement on any given day or provide advertisers information which may assist them reach the kind of audience they want to target (for example, women in SW1).

Other than as above, we will not sell, rent, trade, share, reveal or disclose any of your personal information, unless:

* You have specifically requested that we do so.

* We are required to do so by a Court of competent jurisdiction or by a governmental order, decree, regulation or rule of any regulatory agency.

* We reasonably believe that use of disclosure is necessary to prevent or lessen a serious and imminent threat to an individual's life, health or safety or a serious threat to public health or safety.

* We have reason to suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure of your personal information is a necessary part of our investigation of the matter or in reporting our concerns to relevant persons or authorities.

If you sign up for services that are managed or offered by other organizations, they will obtain your information.

Our Site may contain links to and from the websites of our partner networks, advertisers and affiliates. If you link to their websites or you sign up for services that are managed or offered by other organisations, they may collect personal information from you. Such sites and services are not within our control and are not covered by this Privacy Policy.


To help administer our Site and systems and report aggregated information to our advertisers, we may obtain information about your general internet usage by using a cookie file, which is stored on the hard drive of your computer.

What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer browser from a website's computer and is stored on your computer's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.

What type of cookies do we use?

We use the following cookies:

* Strictly necessary cookies. These are cookies that are required for the operation of our Site. They include, for example, cookies that enable you to log into secure areas of our Site, use a shopping cart or make use of e-billing services.

* Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily.

* Functionality cookies. These are used to recognise you when you return to our Site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

* Targeting cookies. These cookies record your visit to our Site, the pages you have visited and the links you have followed. We will use this information to make our Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

How can cookies be managed/blocked?

Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised features cannot then be provided to that user and accordingly they may not be able to take full advantage of all of the website's features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences. Alternatively, you may wish to visit, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

During the course of any visit to our Site, the pages you see, along with a cookie, are downloaded to your computer. Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site.

Third party cookies

Please note that third parties (including Yahoo and other advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

To find out which third party cookies are stored on your PC and possibly to remove them, please visit to opt out.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a location outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. If we have given you (or you have chosen) a password which enables you to access certain parts of our Site or services, then in accordance with our Terms you are responsible for keeping this password confidential and you must not to share that password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

  • If we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

  • If Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Limited our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to

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